Real Time Call Center Speech to Text
Incorporate natural language processing to improve call center routing, reduce call time, and increase satisfaction
100% of calls in real-time
Meets the Security and Business needs of your Organization
KiZAN’s call center real-time speech-to-text solution analyzes both caller intent and sentiment, understands call trends and nuances, and improves rst contact resolution. KiZAN will work with your account team to deploy a solution that not only reports on 100% of calls in real-time but also meets the security and business needs of your organization.