Real Time Call Center Speech to Text

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Incorporate natural language processing to improve call center routing, reduce call time, and increase satisfaction

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100% of calls in real-time

Meets the Security and Business needs of your Organization

KiZAN’s call center real-time speech-to-text solution analyzes both caller intent and sentiment, understands call trends and nuances, and improves rst contact resolution. KiZAN will work with your account team to deploy a solution that not only reports on 100% of calls in real-time but also meets the security and business needs of your organization.